Service Level Definitions

The Library is currently working with groups of staff and students in order to form Service Levels for our users.

All users can expect General Service Levels within Library opening hours. For more details on the policies and targets we are currently working on, please use the links opposite.

For a full document containing all current targets please click here.

Please note that these Service Levels are currently in draft form.

Any comments on anything contained 
within these pages should be sent to 
Library Administration in the first instance